Nissan Juke Service and Repair Manual : Diagnosis and repair work flow
Work Flow
DETAILED FLOW
1.INTERVIEW FROM THE CUSTOMER
Clarify customer complaints before inspection. First of all, perform an interview utilizing BRC-146, "Diagnostic Work Sheet" and reproduce the symptom as well as fully understand it. Ask customer about his/her complaints carefully.Check symptoms by driving vehicle with customer, if necessary.
CAUTION:
Customers are not professional. Never guess easily like “maybe the customer
means that...,” or “
maybe the customer mentions this symptom
”.
>> GO TO 2.
2.CHECK SYMPTOM
Reproduce the symptom that is indicated by the customer, based on the information from the customer obtained by interview. Also check that the symptom is not caused by fail-safe mode. Refer to BRC-138, "Failsafe".
CAUTION:
When the symptom is caused by normal operation, fully inspect each portion and
obtain the understanding
of customer that the symptom is not caused by a malfunction.
>> GO TO 3.
3.PERFORM THE SELF-DIAGNOSIS
With CONSULT-III.
Perform self-diagnosis for “ABS”.
Is DTC detected? YES >> Record or print self-diagnosis results and GO TO 4.
NO >> GO TO 6.
4.RECHECK THE SYMPTOM
With CONSULT-III.
1. Erase self-diagnostic results for “ABS”.
2. Perform DTC confirmation procedures for the error-detected system.
NOTE
:
If some DTCs are detected at the some time, determine the order for performing
the diagnosis based on
BRC-141, "DTC Inspection Priority Chart" [ABS actuator and electric unit
(control unit)].
Is any DTC detected? YES >> GO TO 5.
NO >> Check harness and connectors based on the information obtained by interview. Refer to GI-42, "Intermittent Incident".
5.REPAIR OR REPLACE ERROR-DETECTED PART
• Repair or replace error-detected parts.
• Reconnect part or connector after repairing or replacing.
• When DTC is detected, erase self-diagnostic result for “ABS”.
>> GO TO 7.
6.IDENTIFY ERROR-DETECTED SYSTEM BY SYMPTOM DIAGNOSIS
Estimate error-detected system based on symptom diagnosis and perform inspection.
Can the error-detected system be identified
YES >> GO TO 7.
NO >> Check harness and connectors based on the information obtained by interview. Refer to GI-42, "Intermittent Incident".
7.FINAL CHECK
With CONSULT-III.
1. Check the reference value for “ABS”.
2. Recheck the symptom and check that the symptom is not reproduced on the same conditions.
Is the symptom reproduced? YES >> GO TO 3.
NO >> INSPECTION END
Diagnostic Work Sheet
Description
• In general, customers have their own criteria for a problem. Therefore, it is
important to understand the
symptom and status well enough by asking the customer about his/her concerns
carefully. To systemize all
the information for the diagnosis, prepare the interview sheet referring to the
interview points.
• In some cases, multiple conditions that appear simultaneously may cause a DTC to be detected.
INTERVIEW SHEET SAMPLE
Basic inspection
...
Additional service when replacing ABS actuator and electric
unit (control unit)
Description
When replaced the ABS actuator and electric unit (control unit), Perform
decel G sensor calibration. Refer to
BRC-149, "Work Procedure". ...
Other materials:
Traction AA, A, B and C
The traction grades, from highest to lowest, are AA, A, B and C. Those grades
represent the tire’s ability to stop on wet pavement as measured under controlled
conditions on specified government test surfaces of asphalt and concrete. A tire
marked C may have poor traction performance.
WARNING ...
For side and rollover collision : When SRS is not activated in a collision
CAUTION:
Due to varying models and option levels, not all parts listed in the chart below
apply to all vehicles.
WORK PROCEDURE
1. Before performing any of the following steps, ensure that all vehicle body
and structural repairs have been
completed.
2. Check the SRS components and the rel ...
Seat belt maintenance
• To clean the seat belt webbing, apply a mild soap solution or any solution
recommended for cleaning upholstery or carpets.
Then wipe with a cloth and allow the seat belts to dry in the shade. Do not allow
the seat belts to retract until they are completely dry.
• If dirt builds up in the sho ...